Estudio QUALITY FASTENERS CUSTOMER SURVEY Customer: Quality Fasteners Representative: Representative: Sales Order No: To Our Valued Customer: Quality Fasteners' goal is to be recognized as a valued supplier of fasteners, hardware, assortments, abrasives, paints etc. by your company. In our efforts to meet and exceed this goal, Quality Fasteners would like to gather your input and impressions as to whether we are meeting your specified reqirements and expectations in providing sales, order fulfillment and after sales services. Please rate the following questions form 1 (Poor) to 5 (Excellent) based upon your recent experience with Quality Fasteners: 1. Did Quality Fasteners deliver the "product/service" on time ? 12345 2. Did the "product/service" meet your specifications functionally and operationally upon receipt? 12345 3. Are you satisfied with the quality of the product/service that you received from Quality Fasteners? 12345 4. Do you feel the value of the product/service provided by Quality Fasteners is consistent with its pricing? 12345 5. Did Quality Fasteners honour the commitments made to you regarding the service/products provided? 12345 6. Did Quality Fasteners respond with the appropriate urgency to your requests/inquires before, during,and after order execution? 12345 7. Did Quality Fasteners work with you to resolve any problems? 12345 8. Did Quality Fasteners effectively communicate any issues (real or perceived) that may have affected this product/service? 12345 9. Did Quality Fasteners make it easy to do business with us? 12345 10. I consider __(enter name below)_my prime sales contact in Quality Fasteners. How would you rate that person? 12345 Please provide any comments that you have regarding your experience with Quality Fasteners during this service or last few orders: Please provide any suggestions that would aid Quality Fasteners in enhancing our service to you: Thank you for your cooperation and insight. Please click the submit button below to send. Por favor, deja este campo vacío.
